Absa rewards the worst service

<p>I'm an Absa rewards client.i recently called the rewards centre to find out how much my rewards were and I was told there's a system error they unable to calculate my rewards they have to go in their archives and calculate it manually. This query was logged more than a month ago.they still have not got back to me or even given my any form off feedback.I've called the rewards centre countless times but with no satisfaction what so ever.they keep telling me the will get the person whose dealing with my query to sort it ou***** I can't understand is how long does it take that person to calculate my rewards and give it to me.its deeply upsetting to me.to know that I'm paying for this service that is actually robbing me.referance now: AR 71193</p>