ABSA REWARDS TERRIBLE SERVICE

The ABSA rewards is one of the most terrible service a client can get.

I have to come back here every 3 to 4 months to write a review and waste my time.

Briefly I am a ABSA private client and also a Tier 5 rewards member.

Previously two times they reduced the tier for no reason and paid me less. I have to call them and when nothing happened have to come here and then the matter solved.

This time also they didn't pay me what they should be. I called them and they apologise and mentioned they are esclating the matter. The reason they didn't paid me was mentioned as I am in arrear in some account in the APP. NOW I CALLED THE PRIVATE LINE AND CONFIRMED WITH THEM THAT IT IS NOT A FACT. They also escalated the matter. These were on !ST OR 2ND OF NOV 2024 and today is 19th.

Either these people don't know how to calulate 30% or they do it on purpose. I would like to bring this to people like me or to the Management of ABSA.

Trust to get a reply soon as I am leaving next week to overseas for 2 months.

Thanks for reading