MD
Mike D

1 reviews | Active since Oct 2012

07 May 2023, 18:05

ABSA REWARDS stability all over the show - border incompetency and bad service

This is the umpteenth time that I have to complain about ABSA REWARDS.

Tier level dropping from 5 to 1 overnight and it taking a Mammoth effort every time to get them to correct it.... Why has the underlying issue not been identified yet ??? It has now happened 3 times in less than a year !! Simply Unacceptable !!

This is really not on ABSA - I KNOW you can do better ! - Please my Bank, get your act together !!!

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Replies (1)
MD
Mike D's update10 May 2023, 20:00
Reviewer Update
Thank you for the quick and efficient assistance Absa - the matter has been resolved.
Trust this can be avoided going forward. Love your Rewards Program, apart from the hiccups, it is head and shoulders above the rest....