CK
Cobus K

1 reviews | Active since May 2011

12 Jun 2015, 11:45

Absa Rewards SMSs and I'm not a client

I keep receiving SMSs for Absa Rewards that are addressed to a Mr Kleyn. I'm not him and I have no idea why he gave them my number, but I've tried repeatedly to get them to stop sending me his stuff. The reason it can't be changed, is apparently because only Mr Kleyn can change his contact detail. I understand the principle, but that really doesn't work when the guy gave them the wrong info to begin with.

0
Replies (1)
Absa
Absa's reply12 Jun 2015, 12:52
Official
Hello cobuskr,


Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.

Kind regards
Claudette Lewis
Group Customer Care
Absa Bank Ltd