Absa rewards ****

Since December 2019 I have contacted Absa rewards to ensure that I have reach level 5 with my absa rewards. Last month my Level 5 became active and this month it suddenly became level 4 again. I am starting to think that the rewards program is a ****. Nothing changed everything is still the same as it was last month.

I tried phoning absa rewards numerous times and keep on holding on for 30minutes with no answer I emailed them previously and phoned them to ensure that I reach level 5 but seriously absa you are not treating your customers right by changing the rules when you feel like it.

Because of the rewards I have changed my shopping patterns to ensure maximum rewards. If this is gonna continue then I might as well take my business elsewhere.