GB
Guillaume B

1 reviews | Active since Mar 2009

29 Dec 2017, 08:03

Absa rewards percentage not consistent

Absa awards percentage earned as they wish, I'm on level 4, I'm earning 4.5% and the same petrol station where I earn 6% on other transactions. It seems the higher the transaction the less the percentage. seems quite misleading to me unless it is a mistake. Absa please sort out!

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Replies (1)
Absa
Absa's reply29 Dec 2017, 11:48
Official

Dear Customer

Thank you for bringing this matter to our attention. Kindly provide us with your account/ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate the matter and furnish feedback shortly.

Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd