ABSA Rewards not really rewarding!!!

Item: Absa
Rating: 1
Author: Zamashandu B

I registered for the ABSA rewards programme in AUgust and to date I am yet to get the rewards. I spoke to Thabisa on the 21st November who assured me that the funds will be manually calculated and paid to me in two weeks. I phoned again on Thurs, 07 December and was asked to check on Monday the 11th December. On calling today, the 12th December, the process is apparently still not completed and no one is calling to advise what the hold up is.

PLEASE ADVISE URGENTLY !!!

Helpful (0)

Replies (3)

Absa's replyOfficial

12 Dec 2017, 14:22

Dear Customer

Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback once the matter is resolved.

Kind regards
Claudette Lewis
Group Customer Care
Absa Bank Ltd

Absa's reply12 Dec 2017, 14:22

Official

Absa's replyOfficial

12 Dec 2017, 14:23

Absa's reply12 Dec 2017, 14:23

Official

Zamashandu B's updateReviewer Update

24 Jan 2018, 07:46

I am going through the same thing again, what is the issue here??? I thought this would be sorted permanently!!!!

Zamashandu B's update24 Jan 2018, 07:46

Reviewer Update

I am going through the same thing again, what is the issue here??? I thought this would be sorted permanently!!!!