JW
James W
1 reviews | Active since Jul 2013
06 Nov 2025, 14:45
Absa Rewards not allocating for purchases
Absa rewards is not allocating rewards for certain purchases. There was a campaign between Absa rewards and Checkers whereby they were offering 60% cashback if you are on Tier 5.
I am on Tier 5
I bought to the value of R6191 and received R116
This is not right.
I have tried to make contact with Absa rewards but they are not responding.
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Absa's replyOfficial
06 Nov 2025, 22:33 Dear James Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***5 Kind regards, Group Customer Care Vanessa Crowe
Absa's reply06 Nov 2025, 22:33
Official
Dear James Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***5 Kind regards, Group Customer Care Vanessa Crowe