YM
Yolanda M
1 reviews | Active since Nov 2010
02 Jun 2020, 19:31
ABSA Rewards not accumulating points
I have been an ABSA client for years and for all this duration my ABSA rewards have been linked my accounts but not accumulating any money.I own a cheque account, savings, credit card, vehicle finance and i swipe and make my payments online. Ive tried to get this resolved many times but still, not resolved. I would like to claim all my lost points on My rewards acc no ***08 and have this matter resolved.
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Absa's replyOfficial
03 Jun 2020, 09:29Dear Yolanda Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback/resolution via email or making contact with you telephonically within the next four hours . Kind regards,Rezona Louw Group Customer Care
Best regards,
Absa's reply03 Jun 2020, 09:29
Official
Dear Yolanda Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback/resolution via email or making contact with you telephonically within the next four hours . Kind regards,Rezona Louw Group Customer Care
Best regards,