MS
Mercia S
1 reviews | Active since Oct 2018
24 Mar 2026, 17:23
Absa Rewards Missing
I joined Absa not so long ago, and I was impressed with them for their rewards system. However, I have recently upgraded my package and now my Rewards tab is missing. I have logged a ticket for them to look into it, and no feedback thus far! I am loosing out on my rewards accumulated and also the rewards I can win going forward!!
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Absa's replyOfficial
25 Mar 2026, 09:43Dear Mercia, Thank you for bringing this unfortunate matter to my attention, and please accept my sincere apologies for the inconvenience. Your case reference number is C-***4. I will review the matter and provide you with an expected timeframe for further feedback. Kind regards,Basani HlungwaneAbsa Bank Ltd
Best regards,
Absa's reply25 Mar 2026, 09:43
Official
Dear Mercia, Thank you for bringing this unfortunate matter to my attention, and please accept my sincere apologies for the inconvenience. Your case reference number is C-***4. I will review the matter and provide you with an expected timeframe for further feedback. Kind regards,Basani HlungwaneAbsa Bank Ltd
Best regards,