RP
Rita P

1 reviews | Active since Apr 2015

11 Jul 2018, 13:26

Absa rewards misleading

Thought I'd make use of absa rewards discount at nu metro this morning. All the absa rewards links are broken and the absa app where I logged in doesn't give me the option to redeem rewards for vouchers.

What is the point.. I ended up having to pay full price at nu metro VIP because no option worked. How pathetic. Please give me a refund? Or free tickets for another show.

0
Replies (3)
Absa
Absa's reply11 Jul 2018, 16:23
Official

Dear Rita

Thank you for bringing this matter to our attention.

We sincerely apologise on any inconvenience caused.

Kindly provide our office with a id number or account number to ensure effective investigation and feedback

Regards

Daphne Le Grange

Best regards,

RP
Rita P's update11 Jul 2018, 16:24
Reviewer Update
ID ***
RP
Rita P's update27 Jul 2018, 11:52
Reviewer Update
So no response and no resolve?