1 reviews | Active since May 2016
ABSA Rewards - Late Estate Dispute
<p>My mother passed away in September 2011. I have obtained authority over her accounts. I since discovered that ABSA Rewards has been deducting a monthly fee from her "dormant" account since 2013?? I have queried this with ABSA Rewards and have been awaiting a refund for 4 weeks now only to be told that my mom app**** for ABSA Rewards online in 2013? She passed away in 2011! Really! If ABSA has my mothers IP Address in "heaven" I would love it! </p> <p>I have now eventually been told that they will refund the monthly fees that were deducted... How long must I wait for this now? Another 4 weeks? I am fed up with the level of service received from them.</p>
Good day
We have received your Complaint however due to the omission of your mothers ID number or account number we could not log the Complaint.
Can you kindly provide us with the full ID number or alternatively the account number?
Awaiting your soonest reply.
Kind regards
Dansig Boyce
Group Customer Care
Absa Bank Ltd
Good day
We have received your Complaint however due to the omission of your mothers ID number or account number we could not log the Complaint.
Can you kindly provide us with the full ID number or alternatively the account number?
Awaiting your soonest reply.
Kind regards
Dansig Boyce
Group Customer Care
Absa Bank Ltd
Good day
We have received your Complaint however due to the omission of your mothers ID number or account number we could not log the Complaint.
Can you kindly provide us with the full ID number or alternatively the account number?
Awaiting your soonest reply.
Kind regards
Dansig Boyce
Group Customer Care
Absa Bank Ltd
Good day
We have received your Complaint however due to the omission of your mothers ID number or account number we could not log the Complaint.
Can you kindly provide us with the full ID number or alternatively the account number?
Awaiting your soonest reply.
Kind regards
Dansig Boyce
Group Customer Care
Absa Bank Ltd