Absa Rewards just stopped working / Private Bank is hardly that

<p>I have been a loyal customer of Absa for nearly 30 years and a Private Banking client. While I find the Absa Rewards program insulting in terms of its rewards and cash back I was at least getting my rewards up until the end of December. Since the end of December I have not been allocated any rewards and wrote to Absa and my Private Banker on 9 February. I then got the following reply which is infuriating</p> <p><em>Please be advised that once you have registered for the Absa Rewards Programme all your Absa accounts are linked to the Absa rewards profile and if one of </em><em>your Absa account should not be in Good standing this will affect your Absa rewards earnings for the accrual cycle until all your Absa accounts are back in Good standing</em></p> <p> </p> <p>I immediately wrote back and have yet to receive a reply.</p> <p> </p> <p>On another matter Absa Private Bank have yet to contact me in this regard as well as a matter relating to a home loan which has been outstanding now for nearly 5 months.</p> <p> </p> <p> </p> <p> </p>