WC
Willie C

1 reviews | Active since Apr 2015

20 Jan 2021, 14:33

Absa rewards issues impossible to solve

Absa rewards queries is impossible to solve in 3 months. I have made numerous calls to the call centre without success and promises someone with more info about the case will call me. Still waiting. Spoke to Mbali yesterday who promised someone will phone me before end of business, the person probably died because I didn't get a phone call.

0
Replies (1)
Absa
Absa's reply20 Jan 2021, 18:18
Official
Dear Willie, Thank you for bringing this matter to our attention. We sincerely apologies on any inconvenience caused. Your complaint reference number is  C-***1. Kindly provide our office with a id number or account number to ensure effective investigation and feedback
 
Regards 
Daphne Le Grange 

Best regards,