ABSA REWARDS is a **** - GATVOL

Each agent have a deferent story. It sounds it they don't have an idea what is going on there. From the time rewards started I was a member properly for 6 years or more and only now something has change. When Myself and one of ABSA own agent calculate the my score we both getting to 645 score that put me in a TIER 3 so they have now hidden stories of why I should be on TIER1.

Why so suddenly there is now something changed.

ABSA states: Our investigation(ABSA) - I Change the R00000 values stil gives you an idea.

• Kindly note that the Direct credit does qualify for the score, however the rule for the salary score states that 50% of the salary bracket from the client’s profile needs to be paid into the account for 2 consecutive months, the score is then allocated in the 3rd month.

• Your salary bracket on profile is R00000-R00000 and 50% of this is R000000. This is minimum Salary credit that you need to get into your account to qualify for the score.

• You did not meet the criteria as for Jun-18 the amount of R000000 was credited into your account and R ********** was credited in Jul-18, this is why your salary score dropped in Aug-18.

The salary score cannot be allocated for the Aug-18 accrual because you do not meet the qualifying criteria.

This is bull - I think they change it because the country is in recession and now all these stories of what it is now and previously they counted it wrongly and so on.

In the mean time they make huge profits from Bank charges and Rewards is focused on the fact to make you spend more to earn more.

It I look at the huge amount of complaints they receive in HP I wonder if I should not rather make a move to another bank.