ABSA rewards is a ****

I had recently complained about ABSA not rewarding me the guaranteed 5% as promised but instead 0.25% for fuel purchases in February at a Sasol station in Ipisingo ( there's only one Sasol station in Isipingo)however this issue was resolved and I was rewarded accordingly and assured that the problem was fixed and that in the future this issue would not arise. come April the very same thing has happened and im starting to believe that not just myself but how many other are been fooled by this rewards ****, luckily I had checked and that's how I found out that I was been ******. clearly ABSA Clients are been ********** into paying R21 per month for a service that costs more than the actual rewards, I wonder if the other banks charge for such a loyalty program. its time we people do something and sue ABSA for *****ing our money. its no wonder why when walking through a mall that you notice the absa queues to their ATM's are only half the length compared to other banks. if they were a good bank im sure they would have long queues