Absa rewards is a marketing ****

Dear Absa clients, u must be overthrilled that absa gives you great cashback based on your banking activity and they actually have tiers where u can earn as maximum as 30% back at their partners. Recently during the olypic games they increased the rewards for every medal won by our athletes, so during the campaign I shopped and followed their rules to qualify for the extra rewards, I was so exited when sa won the gold medal because that meant 5x more on my R1000 online purchase at a rewards partner. Fast forward a month later I was not rewarded and when I enquired I was told that they did reward me. This happend also for the silver medals as well. To sum it up guys Absa rewards is a ****, I have no idea how many times I had to call their rewards center and rectify my rewards allocation, now to a point where I keep a spreadsheet and track my spend at partners so I know how much I am supposed to earn, this had been going on for years. I can almost guarantee that if each absa client had to do what I did absa would have to pay back millions. Im sorry but I am a numbers person and I interogate everything that's numbers related so by no means can I be ****med so easily.