PG
Pierre G
1 reviews | Active since Mar 2009
09 May 2024, 13:41
Absa Rewards is a dishonest ****
In the latest episode of Absa *****ing me, their long-term loyal client, I notice that I am on a lower Rewards tier than I should be, because I am not getting the points awarded for my overdraft on my Cheque Account. I have set this up back in 2017 already just for the rewards points, so who knows for how long Absa has been *****ing me.
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Absa's replyOfficial
09 May 2024, 14:18Dear Pierre la Grange Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***4. Kind regards,Group Customer CareRezona Louw
Absa's reply09 May 2024, 14:18
Official
Dear Pierre la Grange Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***4. Kind regards,Group Customer CareRezona Louw