Absa Rewards is a *****

I have been a member of Absa Rewards for some time.

After reaching R50000 cash back I am suddenly flagged and every couple of months they find new reasons not to pay out my rewards.

It seems they scramble for a reason and flag your account.

The fact that they deal with their reward payouts manually and a different person does your reward payout every month is evident. It used to be automatically done the last day of the month suddenly it is done after the monthend.

All my accounts have remained the same for the past year and nothing has changed with last payout during February for end January and again disputed end February with three escalations during the month and no response. Clearly because they couldn't find a valid reason not to.

I am seriously disappointed as the reason for the rewards is you are rewarded for the accounts and the staggering amount you make from the client monthly. This figure has not changed in any way as my accounts are served monthly.