RK
Ruan K

1 reviews | Active since Sept 2015

02 Aug 2019, 15:51

ABSA Rewards - I need some space.

PLEASE STOP CALLING ME ABOUT REWARDS. Honestly, I've received 3 calls today, 2 yesterday and a few more during the course of this week and last. I don't want ABSA rewards and in all honesty I'm one phone call away from moving my accounts somewhere else. We had a good thing going here ABSA, I use your facilities and pay your fees. No need to waste your money on contacting me about anything else.

Please get your call centre's to take this into account and actually start removing people from your calling list, I know cold calling is business and works for companies, but you're smothering me.

Kind regards: Ruan

0
Replies (1)
Absa
Absa's reply05 Aug 2019, 16:46
Official
 Dear Customer
 
 Thank you for bringing this matter to our attention. Kindly provide us with your account/ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate the matter and furnish feedback shortly.
 
 Kind regards
 Nthabiseng Sibande
 Customer Value Management Absa Bank Ltd