GS
Gerald S
1 reviews | Active since Sept 2014
13 Mar 2021, 03:06
Absa Rewards giving me grey hair
I'm tired of asking for my for my Dischem purchase rewards for Dec 2020 & Jan 2021 to be rectified. After numerous open and closed cases, no one seems to be able to get it right. How difficult can it be?
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Absa's replyOfficial
15 Mar 2021, 08:39Dear Gerald Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or making contact with you telephonically within the next four hours . The reference number to your complaint is C-***5 Kind regards,Rezona Louw Group Customer Care
Absa's reply15 Mar 2021, 08:39
Official
Dear Gerald Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or making contact with you telephonically within the next four hours . The reference number to your complaint is C-***5 Kind regards,Rezona Louw Group Customer Care