PC
Pam C

1 reviews | Active since Feb 2017

27 Feb 2017, 22:11

Absa rewards *****!!

<p>I did have the absa rewards two years ago and I cancelled it at the beginning of last year. Now to my surprise today after an entire year I receive an SMS that a debit order has gone off for the absa rewards. I have not been to any of the branches nor did I speak to any consultant to sign up for the rewards again. So who is responsible for activating a debit order for the rewards without my permission. It is regarded as ***** because I didn't give absa the permission to reactivate the absa rewards again and debit my account. </p>

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Replies (1)
Absa
Absa's reply28 Feb 2017, 10:40
Official

Dear Customer

Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.

Kind regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd