JK
Justine-Grant Klima

1 reviews | Active since Jan 2012

15 May 2018, 10:00

ABSA Rewards - Disgraceful poor rewards system that gives you nothing!

Absa rewards biggest joke ever! I have been a premium Banking customer since March and I have had my salary paid into my account, been filling up at Sasol, switched to email for statements and Absa marketing, paid the R22 absa reward fee - My Absa rewards for 2 months is R12 from ABSA rewards! I have had a zero ABSA rewards balance since I started and a call was logged with ABSA reference AR82393 and still nothing after 2 weeks! ABSA rewards benefits ABSA and not ABSA customers. Compared to other banks - ABSA rewards is a poor rewards system and a disgrace to the banking community! ABSa require you to have a savings account and homeloan with them to benefit at all from their Rewards programme! An utter disgrace ABSA - Shame on you!

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Replies (1)
Absa
Absa's reply15 May 2018, 14:15
Official

Dear Customer

Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback once the matter is resolved.

Kind regards
Claudette Lewis
Group Customer Care
Absa Bank Ltd