Absa rewards consultant could not wait to end the call, no help at all

<p>After paying R22 per month for over a year, I called the rewards centre to find out more as my rewards balance didnt seem to make sense to me. (being lower than the amount I paid for the program even though I religiously fill petrol at Sasol which should be giving me back 5%)</p> <p> </p> <p>I had the sheer dispeasure of speaking to a consultant by name of Felicity who completely ignored questions regarding my life time rewards earning and failed to explain anything regarding the program.</p> <p> </p> <p>I even mentioned to her that I called for clarity and this was met with sheer silence.</p> <p> </p> <p>I was left with no choice but to cut my losses and cancel the program, again, the consultant made no effort in retention whatsover , she actually seemed relieved that the call was at it`s end.</p> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p>