MV
Muathamudeen V
1 reviews | Active since Feb 2018
30 Jun 2020, 17:39
Absa rewards complaint
I haven't been getting any rewards for swiping my card at a sasol, checkers or any of the selected partners. It seems as if a complaint needs to be logged each time I need to have the funds allocated to me as this is the second time its been happening and yet I'm still being by absa monthly. Please refund all deductions of and a rewards if this cannot be resolved.
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Absa's replyOfficial
01 Jul 2020, 11:40Dear Muathamudeen De Villiers Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback within the next four hours . Kind regards,Daphne Le GrangeGroup Customer Care
Best regards,
Absa's reply01 Jul 2020, 11:40
Official
Dear Muathamudeen De Villiers Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback within the next four hours . Kind regards,Daphne Le GrangeGroup Customer Care
Best regards,