Absa rewards *******

After being an absa rewards client for many years I never thought I would feel cheated by absa. up until recently at the height of Covid-19 I started using absa master pass not knowing that using it will bring my rewards down by 29% as their system does not recognize it as using a credit card at their respective rewards partners. So at end november I notice a massive drop in my usual rewards and inform absa that they should put up a disclaimer to prevent people who can actually count to know that they wont get their normal percentage rewards for using their masterpass app. I received a phonecall a week later to inform that the people from the rewards would sort out my rewards and it should be added in the month.

Lo and behold my rewards was not adjusted accordingly because everything was paid out to limit of one month meaning i still lose out on my previous months rewards. Thanx Absa for making me feel special in the worst way.