JK
Justine-Grant Klima

1 reviews | Active since Jan 2012

02 Jul 2018, 13:41

ABSA Rewards - Biggest Joke Ever!

Since I have joined ABSA rewards I have earned a total of R72 in a ABSA rewards and paid R46.40 in ABSA Rewards fees! I have earned R25.60 for 3 months rewards! Logged a call with ABSA on the 22/05/2018 5 weeks ago Reference AR83094 for and no call back! Call was just closed with no feedback. This month I earned R20 ABSA Rewards and paid R23.20 in ABSA rewards fees - Earned a negative -R3.20 in ABSA Rewards fees. Called ABSA rewards again and they said I am not benefiting because I only have one account with ABSA, and for me to benefit I must take additional accounts out with ABSA and a ABSA home loan! ABSA rewards benefits ABSA and not ABSA customers and is the biggest joke ever! Don't join ABSA rewards and be disappointed! A shocking waste of money and time!

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Replies (1)
Absa
Absa's reply02 Jul 2018, 14:47
Official

Dear Client

Thank you for bringing this matter to our attention. We will investigate the matter and provide feedback once the matter has been resolved.

Regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd