ABSA REWARDS - BAD SERVICE!

<p>I have been with ABSA rewards for a year. I did not receive my December ABSA Rewards cash back. I emailed and even phoned the call center and spoke to Mbali Zulu, who is the most clueless person I have dealt with. She did not tell me why I didnt receive my rewards, and could not even give me a reference number for my query. I have now cancelled my ABSA rewards. I also got charged R23.00 twice on 02/01/2017 for the rewards programme. Please reverse this duplicated amount. I am glad not to be a part of this rewards programme any longer. I am even considering switching my main bank accounts elsewhere as the service levels of your staff at the call center are pathetic.</p>