TR
Tiisetso R
1 reviews | Active since Jul 2017
04 Jan 2021, 10:15
Absa Rewards
I've been paying for a service that I haven't been benefiting from since August of 2020, and yet I'm being charged R23.20 monthly. I would like to cancel those services and get a refund. I was told that I'd be contacted on the 28/12/2020, till this day, i haven't received a call.
Ref Number : C***6
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Absa's replyOfficial
04 Jan 2021, 14:33Dear Tiisetso Ramokgola Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or making contact with you telephonically within the next four hours . The reference number to your complaint is C-***4 Kind regards,Rezona Louw Group Customer Care
Absa's reply04 Jan 2021, 14:33
Official
Dear Tiisetso Ramokgola Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or making contact with you telephonically within the next four hours . The reference number to your complaint is C-***4 Kind regards,Rezona Louw Group Customer Care