PG
Pierre G
1 reviews | Active since Mar 2009
11 Jun 2024, 13:18
Absa rewards are broken
I did my Absa Rewards challenge but the system is not registering that I did it and so I am not getting my reward. I did my IIP on Friday 7 June and it is now 4 days later and nothing is happening.
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Absa's replyOfficial
11 Jun 2024, 15:32Dear Pierre Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details and the expected timeframe for further feedback/resolution via email. The reference number for your complaint is C-***4. Regards Russell EdwardsCustomer Value Management
Best regards,
Absa's reply11 Jun 2024, 15:32
Official
Dear Pierre Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details and the expected timeframe for further feedback/resolution via email. The reference number for your complaint is C-***4. Regards Russell EdwardsCustomer Value Management
Best regards,