1 reviews | Active since Apr 2017
ABSA REWARDS AND MISTREY DEDUCTIONS
<p>ABSA REWARDS</p> <p> </p> <p>I have complained on numerous occaision(i lost count) that i was not getting paid reward earned, despite complaining and calling in for 3 months with no help which now i realised that this was done on purpose to just fastrated me into cancling the programme in which they succeded, when i called to cancle the lady ask "why are you cancling" i rep**** " I have not been getting my rewards earned for the past three months" the lady rep**** "ok" (absa rewards cancled), i felt gutted waisting my time and money participating in this ***** of a programme.</p> <p> </p> <p>DEBIT ORDER</p> <p>I saw the other day a R99.99 debit order which i knew nothing about, when i called Absa to ask who gave authorisation to deduct on my account, theres no answer they just gave me the number of the company that was deducting and a name if i dont agree i must go to the branch, when i called the number is non-existent i googled the company also non-existant, what makes me angry is having to waste my time going to those long branch ques, worse of all being charged R26 for reversal of something i didnt authorise in the first place, how is that fair?.</p>
Dear Customer
Thank you for bringing this matter to our attention. Kindly provide us with your account number to log a formal complaint for investigation. We will investigate the matter and furnish feedback shortly.
Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd
Dear Customer
Thank you for bringing this matter to our attention. Kindly provide us with your account number to log a formal complaint for investigation. We will investigate the matter and furnish feedback shortly.
Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd
Thank you
Thank you
Good day
I would like to find out if there's no feedback regarding my case?
Good day
I would like to find out if there's no feedback regarding my case?
Matter still under investigation.
Will advise once received feedback
Matter still under investigation.
Will advise once received feedback
