iH
ian H
1 reviews | Active since Nov 2016
16 May 2021, 07:48
Absa Rewards
Why does it take Absa more than a day to redeem a Cash Reward? I redeemed yesterday morning before 7 am and no deposit has been received thus far.
Helpful (0)
Replies (1)0
Replies (1)
Absa's replyOfficial
17 May 2021, 10:13Dear Ian Herkes
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or making contact with you telephonically within the next four hours .
The reference number to your complaint is C-***8
Kind regards,
Rezona Louw
Group Customer Care
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or making contact with you telephonically within the next four hours .
The reference number to your complaint is C-***8
Kind regards,
Rezona Louw
Group Customer Care
Absa's reply17 May 2021, 10:13
Official
Dear Ian Herkes
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or making contact with you telephonically within the next four hours .
The reference number to your complaint is C-***8
Kind regards,
Rezona Louw
Group Customer Care
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or making contact with you telephonically within the next four hours .
The reference number to your complaint is C-***8
Kind regards,
Rezona Louw
Group Customer Care