LO
Lorraine O
1 reviews | Active since Nov 2021
09 Feb 2022, 15:49
ABSA REWARDS
ABSA Rewards a ****. In January I had R312 and in February it was reduced to R238. Tribe contacting ABSA but the response unacceptable without any explanation as to what happened to difference. Sent follow up mail and now no response. I would give zero stars
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Absa's replyOfficial
09 Feb 2022, 16:13Dear Lorraine Otto Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically within the next four hours. The reference number for your complaint is C-***2. Kind regards,Rezona Louw Group Customer Care
Absa's reply09 Feb 2022, 16:13
Official
Dear Lorraine Otto Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically within the next four hours. The reference number for your complaint is C-***2. Kind regards,Rezona Louw Group Customer Care