DJ
Diane J

1 reviews | Active since May 2016

19 Jul 2017, 14:15

ABSA rewards - a ******* of note!!!

<p>We have had ABSA rewards for about 4 months now, when signing up we asked for my card to be listed as I as the wife and mother of the home do all the shopping. Well to fit into ABSA's record of inefficiency - this was not done. Only my husbands CC was listed. In other words it is costing us R23 a month and all in all we have received R93 in rewards. In other words we have received exactly 1 rand. This is just costing us money. If and when it gets sorted out ABSA will back-date the rewards using my CC back to the date of inception.</p> <p>Unbelievable how the CC department make it Absa Rewards problem and still nothing has been done.</p>

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Replies (1)
Absa
Absa's reply19 Jul 2017, 14:39
Official

Dear Customer

Thank you for bringing this matter to our attention.

Please provide me with your ID or Account number to enable me to log a formal complaint for you, this information can be sent via private message.

Regards

Claudette