ND
Niven D

1 reviews | Active since Mar 2022

01 Jun 2023, 09:12

Absa rewards a **** by absa

Hi guys, if you are an absa rewards customer I can guarantee you that you do not get what absa promises you, more often than not your spend at a rewards partner earns you nothing zero even if you are on the tier 5 which absa claims to pay back 30% in cash rewards. I have to call their rewards hotline every month to correct my rewards, I have a case from January that's still not resolved where I made online purchases from dischem that should have given me 30% back yet i have recieved a mere 1%, to date this is unresolved and as recent as the latest months allocation I noticed that my spend at pick n pay and food *****s market are earning me nothing. I can guarantee all absa rewards customers that the same is happening to you all. I am a numbers person and I track every single thing hence I can accurately say that absa rewards program is more a **** especially for those that want to earn maximum rewards.

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Replies (1)
Absa
Absa's reply01 Jun 2023, 09:55
Official
Dear Niven Devraj, Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details and the expected timeframe for further feedback/resolution via email. The reference number for your complaint is C-***9. Regards,

Russell EdwardsCustomer Value Management

Best regards,