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Sarah N
1 reviews | Active since Aug 2020
08 Jan 2021, 10:19
Absa Rewards
I joined Absa rewards on 2020 April and e every month they dictating the money but since then never gets any rewards as they promised I did querye with them 3x but no one is helping me the last time I dis spoke to Lerato reff no C ***2 they said they will call me with feedback we thin 7days working days but no any call received from them please hello peter assist I need my rewords from 2020 April until 2020 December
Helpful (0)
Replies (4)0
Replies (4)
Absa's replyOfficial
08 Jan 2021, 13:18 Dear Sarah, Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback / resolution via email or making contact with you telephonically within 4 hours. I look forward to being of service to you. Vanessa Crowe
Absa's reply08 Jan 2021, 13:18
Official
Dear Sarah, Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback / resolution via email or making contact with you telephonically within 4 hours. I look forward to being of service to you. Vanessa Crowe
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Sarah N's updateReviewer Update
08 Jan 2021, 13:55Thanks so much hello peter for helping me absa called me 10 min ago to apologize and they have said they will call me back after they resolved my query.
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Sarah N's update08 Jan 2021, 13:55
Reviewer Update
Thanks so much hello peter for helping me absa called me 10 min ago to apologize and they have said they will call me back after they resolved my query.
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Sarah N's updateReviewer Update
13 Jan 2021, 16:00Hi Vanessa
As per our discussion last week, I'm still waiting for your email with your direct contact details and feedback, as it was promised to be sent on Tuesday 12 January 2021.
Your response will be highly appreciated.
Regards
Sarah
As per our discussion last week, I'm still waiting for your email with your direct contact details and feedback, as it was promised to be sent on Tuesday 12 January 2021.
Your response will be highly appreciated.
Regards
Sarah
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Sarah N's update13 Jan 2021, 16:00
Reviewer Update
Hi Vanessa
As per our discussion last week, I'm still waiting for your email with your direct contact details and feedback, as it was promised to be sent on Tuesday 12 January 2021.
Your response will be highly appreciated.
Regards
Sarah
As per our discussion last week, I'm still waiting for your email with your direct contact details and feedback, as it was promised to be sent on Tuesday 12 January 2021.
Your response will be highly appreciated.
Regards
Sarah
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Sarah N's updateReviewer Update
17 Jan 2021, 08:55Hi Vanessa
I am highly disappointed by absa from 2020 April until 2020 December my rewords is R112 wow absa you are so unbelievable and cruell I am concealing my rewords because is not useful is useless for me
Kind regards
Sarah
I am highly disappointed by absa from 2020 April until 2020 December my rewords is R112 wow absa you are so unbelievable and cruell I am concealing my rewords because is not useful is useless for me
Kind regards
Sarah
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Sarah N's update17 Jan 2021, 08:55
Reviewer Update
Hi Vanessa
I am highly disappointed by absa from 2020 April until 2020 December my rewords is R112 wow absa you are so unbelievable and cruell I am concealing my rewords because is not useful is useless for me
Kind regards
Sarah
I am highly disappointed by absa from 2020 April until 2020 December my rewords is R112 wow absa you are so unbelievable and cruell I am concealing my rewords because is not useful is useless for me
Kind regards
Sarah