1 reviews | Active since Jan 2016
The 29 March 2016, I pass throw Middelburg in the Eastern Cape. Stop at the Sasol petrol station, i full up my car with Dessiel. As ABSA rewards say the Month run from the 16 March to the 15 April. I need to look at the end of the month of April to see if the rewards were added to my account. I have done so and saw that the rewards were never add. As I call the call centre the agent told me that It is not a Sasol Petrol station. Because the Amount came from a Volkhost motors and not SASOL. In the adverts it says at any Sasol petrol station you will receive 5 % rewards. You can’t miss a SASOL petrol station. Agent told me as well that the owners do change the speed point not to reflect Sasol, this allow SABS not to pay the 5%. Now you think you use a SASOL but it not reflects as ABSA. In my world this state to me there are things happing under the table and someone else getting the benefit in this.
Thank you for bringing this matter to our attention. One of our resolution agents will contact you once your matter has been resolved.
Kind regards
Claudette Lewis
Group Customer Care
Absa Bank Ltd
Best regards,
Thank you for bringing this matter to our attention. One of our resolution agents will contact you once your matter has been resolved.
Kind regards
Claudette Lewis
Group Customer Care
Absa Bank Ltd
Best regards,
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