Absa rewards 5th complaint

I am so tired of Absa and there horrible service if I have to complain one more time about Absa I will be looking at new bank to remain loyal to because absa is making it so difficult.

After complaining numerous times about my absa rewards not being allocated and resolving the issue through complainants, it has happened again and seems like this is their process that should be out on their website. My rewards for checkers have not been allocated and if checkers is no longer a partner, I would like to know when I was informed of this change because I shop at checkers to earn my rewards that I pay for each month. Please allocate my rewards for checkers if no communication was sent to me or cancel my bank account.