1 reviews | Active since Nov 2016

20 Apr 2018, 15:07

Absa Rewards

Hi,

I have been registered with ABSA rewards for a long time. I upgraded my check account to Premium Banking. Online banking then opened a second cheque account. That account went into arrears with bank charges. I paid up the account and closed it.

No I'm not earning absa rewards and the call center keeps telling me I had an account in overdraft that is why I'm not earning rewards. Now that the account is closed can I start earning absa rewards again without being told that an account was in arrears - I can't stand hearing this excuse over and over... please help?

0
Replies (1)
Absa
Absa's reply23 Apr 2018, 16:33
Official

Dear Customer

Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback once matter has been resolved.

Kind regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd

Best regards,