MM
Mpho M

1 reviews | Active since Apr 2014

01 Aug 2017, 09:32

Absa rewards

<p>I subscribe to Absa rewards and for the previous month i did not get any rewards. I was told that my account was overdrawn on the 18th of June of which it was an instant loan from my cheque account which was settled on the 23rd of June as promised. According to my knowledge the time one does not qualify for the rewards is when the account is not up to date. My question is if I qualify for an overdraft and I use it then settle it the same month, does that mean I will not qualify for the rewards that month?</p>

0
Replies (1)
Absa
Absa's reply01 Aug 2017, 10:14
Official

Dear Customer

Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.

Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd

Best regards,