aR
adhir R

1 reviews | Active since Mar 2009

23 May 2017, 09:59

Absa Rewards

<p>I visited the Nu Metro last weekend and noticed that Absa rewards customers gets a discount on the movies. I was empressed that there are some rewards being a Absa cusotmer.</p> <p>After swiping my card twice , because both times it was declined with no reason. i decide to just pay the normal price and watch the movie.</p> <p> </p> <p>I have email Absa Rewards ********** but they are not answering the question. they are useless.</p> <p> </p> <p>I just realised that the Absa rewards did not tell me where i can use rewards and they should hound me until to sign up but did not tell me about the all the benefits.</p> <p> </p> <p>To make thing worse, I was bragging to my date (our first date) about Absa, because she works at STD bank... So now i am thinking of joining STD bank.... so thank you for a useless service.</p>

0
Replies (10)
Absa
Absa's reply23 May 2017, 16:34
Official

Dear Customer

Thank you for bringing this matter to our attention. Kindly provide us with your account/ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate the matter and furnish feedback shortly.

Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd

Best regards,

aR
adhir R's update24 May 2017, 08:18
Reviewer Update

Rewards membership number ***

Cell ***

Absa
Absa's reply24 May 2017, 21:11
Official

I am unable to pick up your profile. Please provide me with account number

Best regards,

aR
adhir R's update26 May 2017, 08:25
Reviewer Update

Membership number ***

Absa
Absa's reply27 May 2017, 21:17
Official

Can i have your ID number please

Best regards,

aR
adhir R's update30 May 2017, 08:02
Reviewer Update

***

Absa
Absa's reply30 May 2017, 17:06
Official

Thank you

Best regards,

aR
adhir R's update05 Jun 2017, 08:50
Reviewer Update

Well done again..

You requested for my ID number and no one gets back to me..

Why the Hell do i waste my time with ABSA.

aR
adhir R's update19 Jun 2017, 08:14
Reviewer Update

Still no response....

Absa
Absa's reply19 Jun 2017, 14:24
Official

Dear Customer

Apologies for not getting back to you as promised. I did receive feedback but i had to escalate the matter because the response i got could not make sense and it seem not to be beneficial. I have made follow up and await feedback.

Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd

Best regards,