1 reviews | Active since Oct 2012
ABSA Rewards
<p>After my last issue with the rewards was resolved via manual debit, I now find myself in the same position where my rewards have not been credited despite having qualifying transactions within the right time periods. I have tried to raise my concerns with ABSA Rewards, however, they have not responded to my multiple emails over the past 9 business days. I am getting sick and tired of having to constantly battle to get a response out of them let alone resolve my query. ABSA recommended that I take part in their rewards programme, a decision I have come to regret. I travel out of my way to shop at qualifying partners only to be fooled once again. I would not recommend ABSA Rewards or the bank itself to anyone.</p>
Best regards,
Best regards,
*** is the saving account number. I couldn't tell you on which account (cheque/savings) the rewards fee runs off. Last month when I had this issue, absa was trying to debit the rewards membership fee off an account of mine that had not been in existence for years. I have also copied in the George branch manager in on my emails and the fact that I never had a response for 9 days is despicable.
*** is the saving account number. I couldn't tell you on which account (cheque/savings) the rewards fee runs off. Last month when I had this issue, absa was trying to debit the rewards membership fee off an account of mine that had not been in existence for years. I have also copied in the George branch manager in on my emails and the fact that I never had a response for 9 days is despicable.
Good Day,
I received a call from one of your consultants stating that the issue would be resolved, however, it has been over three weeks and I have yet to receive any further feedback?
Good Day,
I received a call from one of your consultants stating that the issue would be resolved, however, it has been over three weeks and I have yet to receive any further feedback?
It has now been a month and I have yet to receive any further feedback besides a call from someone passing blame onto another department. Great work guys! Are you really going to force me to take the matter further?
It has now been a month and I have yet to receive any further feedback besides a call from someone passing blame onto another department. Great work guys! Are you really going to force me to take the matter further?