PD
Pieta D
1 reviews | Active since Apr 2019
23 Jan 2025, 13:25
Absa response on Hellopeter
I ususally leave positive posts only on Hellopeter. However, last weekend I had bad communication problems with Absa. I contacted Hellopeter.
Results: 1. Congratulations to the quick positive response by Absa who solved the problem immediately. A company can not improve if customers do not contacr them. We call it qualiy control. And that is what happened here. 2. Hellopeter is a winner!
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Absa's replyOfficial
23 Jan 2025, 15:33Dear Pieta
It is indeed pleasing to receive complimentary remarks about our staff who have provided quality service to clients. I note that my colleague Marvellous Chauke assisted you with a previous social media complaint. I wish to take this opportunity to thank you for the time and effort to bring this to my attention. Regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd
It is indeed pleasing to receive complimentary remarks about our staff who have provided quality service to clients. I note that my colleague Marvellous Chauke assisted you with a previous social media complaint. I wish to take this opportunity to thank you for the time and effort to bring this to my attention. Regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd
Best regards,
Absa's reply23 Jan 2025, 15:33
Official
Dear Pieta
It is indeed pleasing to receive complimentary remarks about our staff who have provided quality service to clients. I note that my colleague Marvellous Chauke assisted you with a previous social media complaint. I wish to take this opportunity to thank you for the time and effort to bring this to my attention. Regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd
It is indeed pleasing to receive complimentary remarks about our staff who have provided quality service to clients. I note that my colleague Marvellous Chauke assisted you with a previous social media complaint. I wish to take this opportunity to thank you for the time and effort to bring this to my attention. Regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd
Best regards,