IP
Itu P
1 reviews | Active since May 2021
04 May 2021, 09:07
Absa requesting statements from a Absa account
Absa requesting statements from a Absa account. They have been debating the absa account, now that I want a refund they're asking me to provide them with a 3 months bank statement.
Helpful (0)
Replies (1)0
Replies (1)
Absa's replyOfficial
04 May 2021, 10:53Dear Itu
Thank you for bringing this matter to our attention. Kindly provide us with your account/ID number to log a formal complaint for investigation.
Please also give details of which account are you referring to.
Kindly use the private reply for me to see the details. We will investigate and provide you with feedback timeously.
Regards
Lebogang Mashiane
Specialist Case Manager
Customer Value Management
Thank you for bringing this matter to our attention. Kindly provide us with your account/ID number to log a formal complaint for investigation.
Please also give details of which account are you referring to.
Kindly use the private reply for me to see the details. We will investigate and provide you with feedback timeously.
Regards
Lebogang Mashiane
Specialist Case Manager
Customer Value Management
Best regards,
Absa's reply04 May 2021, 10:53
Official
Dear Itu
Thank you for bringing this matter to our attention. Kindly provide us with your account/ID number to log a formal complaint for investigation.
Please also give details of which account are you referring to.
Kindly use the private reply for me to see the details. We will investigate and provide you with feedback timeously.
Regards
Lebogang Mashiane
Specialist Case Manager
Customer Value Management
Thank you for bringing this matter to our attention. Kindly provide us with your account/ID number to log a formal complaint for investigation.
Please also give details of which account are you referring to.
Kindly use the private reply for me to see the details. We will investigate and provide you with feedback timeously.
Regards
Lebogang Mashiane
Specialist Case Manager
Customer Value Management
Best regards,