HF
Henk F
1 reviews | Active since Apr 2016
30 Mar 2020, 14:19
ABSA RELIEF OFFER UNATTAINABLE
I've been trying to get hold of ABSA in order to arrange a payment holiday for business loan. The emails come back saying it won't be attended and the telephones aren't being answered. How do we take advantage of the offer they advertised ?
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Absa's replyOfficial
30 Mar 2020, 16:59Dear Henk
Thank you for bringing this matter to our attention. Kindly provide us with your account/ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate the matter and furnish feedback shortly within four hours.
Kind regards
Nthabiseng Sibande
Customer Value ManagementAbsa Bank Ltd
Thank you for bringing this matter to our attention. Kindly provide us with your account/ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate the matter and furnish feedback shortly within four hours.
Kind regards
Nthabiseng Sibande
Customer Value ManagementAbsa Bank Ltd
Absa's reply30 Mar 2020, 16:59
Official
Dear Henk
Thank you for bringing this matter to our attention. Kindly provide us with your account/ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate the matter and furnish feedback shortly within four hours.
Kind regards
Nthabiseng Sibande
Customer Value ManagementAbsa Bank Ltd
Thank you for bringing this matter to our attention. Kindly provide us with your account/ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate the matter and furnish feedback shortly within four hours.
Kind regards
Nthabiseng Sibande
Customer Value ManagementAbsa Bank Ltd