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bongi M

1 reviews | Active since Nov 2013

24 Jul 2020, 09:40

Absa refusing to verify the funds

I made a transfer from Absa to nedbank. When nedbank called to verify. Absa allegedly could not find any of the 6 accounts I have with them; because of that I could not settle my account because Nedbank refuses to release my money. ***

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Replies (2)
Absa
Absa's reply24 Jul 2020, 09:56
Official
Dear Bongi, Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology for inconvenience caused. Your case reference number is C-***9. I will be in touch within the next two hours to provide you with my specific contact details as well as a request for additional information.   Kind regards,
Basani Hlungwane
Group Customer Care
Absa Bank Ltd  

Best regards,

Absa
Absa's reply24 Jul 2020, 09:57
Official
Dear Bongi, Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology for inconvenience caused. Your case reference number is C-***9. I will be in touch within the next two hours to provide you with my specific contact details as well as a request for additional information.   Kind regards,
Basani Hlungwane
Group Customer Care
Absa Bank Ltd 

Best regards,