CS
Candice S
1 reviews | Active since Jul 2020
11 Jul 2020, 12:00
ABSA refusing to sned paid up car papers
I have been communicating with Absa for 3 months now to send my car papers. After no contact except that they will get back to me, nothing. The next thing I get a email that the case is closed now. WITHOUT ABSA doing anything at all tho service my complaint. ABSA, you got your money, give me my car papers!
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Absa's replyOfficial
13 Jul 2020, 11:24Dear Candice, Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology for inconvenience caused. Your case reference number is C-***6. I will review the matter, and provide you with an expected timeframe for further feedback within the next hour. Kind regards,
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Absa's reply13 Jul 2020, 11:24
Official
Dear Candice, Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology for inconvenience caused. Your case reference number is C-***6. I will review the matter, and provide you with an expected timeframe for further feedback within the next hour. Kind regards,
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Basani Hlungwane
Group Customer Care
Absa Bank Ltd