ABSA REFUSING TO GIVE A STUDENT LOAN BECAUSE I DONT HAVE EXTERNAL ACCOUNTS

<p>On the 9th of January 2017 I app**** for a study loan for my husband at absa but it was declined at first they said its poor credit card payments pattern whereas they always debit every month, the consultant sent them an email to double check as what they said was not true but the response came again declining the application due to the fact that I dont accounts outside absa but when they check from credit bureau I have a clean credit record. I find it strange that my family bank cant help me when I need assistance my husband has a personal loan, home loan and a car loan with absa and his loans are up to date, I advised my mom and my sister to open an absa account and they are now banking with absa because I thought it was a good bank but I was wrong, I even advised my mom to invest her money with absa and she has her investment there, I also have life cover insurance with absa and a credit but they are refusing to help me whereas they are my family bank this really hurts because I went there with confidence but I was dissappointed till today. I also had a personal loan and a study loan with absa which I paid off in 2015 before the agreed date but looks like that doesnt count with them.</p>