1 reviews | Active since Mar 2009
ABSA refusing to CLOSE my account
Im so frustrated with ABSA bank. I had a credit card account, ive paid it in full and im trying to have the account closed. Now im in Saudi Arabia, calling to south africa. This has cost me hundreds of rands in phone calls and yet the account is still not closed.<br> <br> I call the numbers provide, i get transferred from one department to the next. What i dont get is the people taking my call transfer me to these departments, yet every time its the wrong department??? Seriously, how do you employ retards like this??? Now, im done calling to have this cancelled. I have emailed every department in your bank stating i want the account closed. I refuse to make any further payments for bank charges or any other charges cause ive let you know now that i requested the account to be closed. Numerous times.This is the worse service i have ever received from somebody. Now if you insist i call the bank to cancel it my answer is **** OFF, YOU CAN CALL ME BACK!!! Im done being polite or professional. If you guys start being professional then i will but up until then please not i am not happy nor impressed with your attitude. My number is ***33. Trevor.
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.
Kind regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd
Best regards,
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.
Kind regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd
Best regards,
