ABSA REFUSES TO SWITCH OVER MY DEBIT ORDERS

ONn the 16th of February filled a complaint with the absa complaints department, I opened up an account with ABSA and the consultant that assisted me said she would move all my debit orders from one account to another, and she only moved 3, as a result every single month since I've had to send money into my previous account for the other debit orders and its a very big inconvenience and costs time and money, the complaint was made in February and it's May heading towards June and I still sit with the same problem even though I made the complaint. I called the complaints department for the 4th time now and all they can tell me is that they will escalate, yesterday I had more debit orders go off on the old account and I still have to pay for the bank chargers of my old account because of somebody else's incompetence. I would like this matter resolved, these people are messing with our lives wr have enough issues as it is.